Shannon was an exemplary agent from our first phone conversation through the entire buying process. Shannon listened very closely and was very attentive to what was in my family’s best interest. She brought un-biased professionalism and a solid point of view whenever I needed her advice. She went out of her way to help me find what would meet my unique needs. Shannon was also great at speaking to my husband and I together. Listening intently on what we both had to say and then helping to address each and every question. When it came to the offer and escrow process, Shannon was a patient, understanding and attentive professional. It was her diligence and responsiveness that helped us to secure our dream home. Bidding wars, unclear counter offers etc., Shannon patiently walked us through every step of the process. She is always available (very late hours) by phone, email and text. Shannon made me feel that she was on my team and I was her priority. I've met/known hundreds of agents over the years and have never met anyone as professional and likeable as Shannon. My experience couldn't have been better. What a tremendous star.
Shannon helped my husband and I sell our home and she and Renee went above and beyond! All during Covid, they arranged several private tours, over a holiday weekend, in the heat. Our house sold in a week for over asking! These wonderful ladies also helped us buy a new home and reached out to countless listing agents for tours. We made quite a few offers before we landed our dream house and were never made to feel bad about all the phone calls, paperwork, negotiations, etc. We were able to negotiate a great price during the Covid-premiums, and Shannon and Renee helped us get great credits for the needed updating/work, too! If I had a question or just wanted to check in on how things were going, I always got a response within 10 minutes. Everything was explained to us throughout the whole process and we felt very confident having Shannon handle our sale. I highly recommend her and Renee!
Renee Pietrangelo was recommended to us when we needed to sell our home of 20 years. Everything you would want in a realtor – Renee had. Knowledge of the market, the area and how to best present our home. Very personable. Ethical. Strong attention to detail. The characteristic most important to me was her patience. Having not sold a house in decades, I had a lot of questions. Renee explained everything in ways I could understand and never made me feel like I asked a dumb question. She always contacted us when she said she was going to. The few glitches that happened in the process of selling were not caused by Renee. Instead, she quickly got things worked out and we closed in under 30 days. Not only did our home sell quickly, thanks to Renee it sold for much more than we had anticipated. Renee was the best recommendation we'd ever received!
Shannon is an "exceptional" agent (and person). She is everything I hoped our agent would be: she was always available - she always responded promptly to our texts or last-minute requests for appointments; she was warm, caring, and incredibly patient - she listened to our concerns and helped us make a lot of decisions that as first-time buyers we needed help with; and she was very knowledgable of the market (across several neighborhoods) and also an excellent negotiator --she helped us secure a great deal on a beautiful house plus some extras. I could not recommend her any higher. She gets my 5/5 review without reservations. Shannon, thank you for everything.
When my partner and I were looking for a home my co-worker recommended Shannon and Renee to assist us in our search. After our initial conversation, we were immediately impressed with both of them! In addition to their diverse background and professional experiences, they have the kind of market insight and business savvy required to help us "win" our new home. They both went above and beyond to accommodate us with every aspect of the transaction and because of them we are now living in our dream home! Thank you, ladies, you are truly, Real Estate Angels!